- Report: #366167
Report - Rebuttal - Arbitrate
Complaint Review: Earthlink.net
Earthlink.netP. O.Box 7645 Atlanta, Georgia U.S.A.
Earthlink.net Continous billing after cancellation Atlanta Georgia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
On September 9, 2007, they (Earthlink) released my number so AT&T could come to my home and hook me up for their service again. AT&T did so on September 9th and I have had them every since.
I have received bills every month from Earthlink and called them at least 16 times to get this straightened out. I have 5 confirmation numbers from these conversations that the account was cancelled. I have received a number of e-mails saying the account has been cancelled only to get another bill the following month. I have written letters to them and copied the Better Business Bureau in Atlanta, and the Calif. Attorney Generals's Office. This has been going on since Sept. 2007 and sometimes I receive 2 bills in one month, for different amounts.
I have now received another bill dated 8/9/08 with an e-mail dated 8/15/08 stating that they will deactivate my account. I use earthlink.net for my internet connection and pay Time Warner for this service on a monthly basis. It has nothing to do with the True Voice that I had deleted last September. I do not know where else to turn on with this situation, as I do not have the funds to hire an attorney to persue this, and am concerned they will interfer with my credit ratings.
This report was posted on Ripoff Report on 08/23/2008 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earthlinknet/Atlanta-Georgia-30357/Earthlinknet-Continous-billing-after-cancellation-Atlanta-Georgia-366167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.