- Report: #975281
Report - Rebuttal - Arbitrate
Complaint Review: Earth's Tongue
Earth's TongueSan Antonie, Texas Apache Jct, Arizona United States of America
Earth's Tongue Aka The Mushroom Patch (both in bed with each other) Earth's Tongue scams me by saying they never recieved my payment. Apache Jct, Arizona
*REBUTTAL Owner of company: YOU ARE BLAMING THE WRONG COMPANY!
About 2 weeks in they send me a garbage email from their support saying how their facility was flooded and my package was postponed due to this. I accepted this.. Although at the time, I had this nagging feeling that, "Hey.. This seems kind of convienant.."
The 3-4 weeks passes and still no sign of my product.
I then begin to contactl Earth's tongue through email and phone. They did not respond to my emails so I began to get frustrated. I then called them as calmy as one could.
After some poor-quality customer service, I finally get through to someone. ( don't even know his name )
He then transfers someone named "rosa."
Rosa was somewhat helpful. Although I had to wait a while just to talk to her because she "occupied" with some other "issues."
In the end, Rosa flat out tells me, "We never received your order." There you have it folks. Earth's tongue is a website that takes your money and claims that THEY never got paid.
This report was posted on Ripoff Report on 11/28/2012 08:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earths-Tongue/Apache-Jct-Arizona-85119/Earths-Tongue-Aka-The-Mushroom-Patch-both-in-bed-with-each-other-Earths-Tongue-scams-m-975281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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