• Report: #591315

Complaint Review: Eastern Glass

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 09, 2010
  • Updated: Wed, April 28, 2010

  • Reported By: GEGISOM — Philadelphia Pennsylvania USA
Eastern Glass
2030 County Line Rd. Suite 194 Huntingdon Valley, Pennsylvania United States of America

Eastern Glass He failed to deliver and install mirrors we gave a deposit for Huntingdon Valley, Pennsylvania

*REBUTTAL Owner of company: Refund In Full was returned to the customer

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

In February I called Artistic Mirrors in Philadlephia and Dave gave me a quote. Several days later a man names Steve said he wa sgiven our number by his friend to give a price for mirrors for our non profit music school dance class.

On 3-9-10, Steve sent a representative out to give us an estimate for mirrors. He stated this was a great price and they were going to hlep us since we were helping youth in the community. The quote was $430.00 for

1) 60 x 100 1/4 glass mirror

2) 60 x 72  1.4 glass mirror

3) 28 x 60 1/4 glass mirror

The installation date was March 16, 2010. We gave him a GEGISOM check # 3454 in the amount of $250 as a deposit.

On March 16, 2010, Steve called and said they would not be able to install the mirrorsdue to several of his workers were cut and had to go to the hospital. A second date was scheduled March 19, 2010, he then said it was raining and could not come because they don;t deliver mirrors when raining.

The next appoinment was cancelled because the men were stuck on the turnpike and the last excuse was it was windy. We demanded a refund verbally and I sent a cetified letter, that has not been returned as well regular mail.

We called even today and Steve said he sent the check by Fed Ex but no one was there to accept it , which was not true. So we keep getting the run around and to date no mirrors, no refund. Our check was cashed by Eastern on 3-10-2010. 

This report was posted on Ripoff Report on 04/09/2010 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Eastern-Glass/Huntingdon-Valley-Pennsylvania-19006/Eastern-Glass-He-failed-to-deliver-and-install-mirrors-we-gave-a-deposit-for-Huntingdon-V-591315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Eastern Glass

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Refund In Full was returned to the customer

AUTHOR: Eastern Glass - (United States of America)

This is an excellent site for consumers to search and get information from, but please make sure to research both sides of the story.  Of, course there are companies out there who should be TOTALLY avoided, and there track record in general I am sure will show that.  There were circumstances that were beyond our control and definately not typical of the way we do business at all.  We apologized to the customer for all of the inconvienence and refunded their deposit funds in full (with cash). 

We are thankful that there is a site like this to help consumers make wise decisions when searching for contractors, servicemen, companies, etc... Our only wish is to consumers is that if you do file a claim against a company here and it is resolved fully please make a note of that also.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory