- Report: #475036
Report - Rebuttal - Arbitrate
Complaint Review: Easy Grant Finder.com - GrantMembersSite.com - FedGrantUSA.com - Network Agenda
Easy Grant Finder.com - GrantMembersSite.com - FedGrantUSA.com - Network Agenda305 West Broadway #114 New York, New York U.S.A.
Easy Grant Finder.com - GrantMembersSite.com - FedGrantUSA.com - Network Agenda 2.95 for a Federal & Private Grant disc has additional charges that are not readily apparent New York New York
* : Resolution offer
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Obviously, being recently laid off, I didn't have much money to spend - but I figured that three buck wasn't a bad investment, especially if I could actually cash in on a grant that could assist my daughter and I (I am a single parent as well).
The $2.95 charge showed up on my account quickly and was listed as "WWW FEDGRANTUSA.COM" - which was fine, that is what I ordered.
Well, exactly 8 days later, I receive a charge of $39.95 listed as "FINDER8004666459". The charge was made a little after midnight. I called my bank and asked them if they could tell me what the charge was for - and they stated that they could only tell me the time it took place and that it was an online order. I stated that I didn't make any such order, but they wouldn't be able to help me until their system updated that night and they received more information.
So I decided to do a little digging around on my own. First I typed in the entire charge into Google, no luck. Then I typed in just the number - which connected me to a page based in China with a list of 1-800 numbers - once again, no help. I finally typed in "Finder charge on my statement" into Google and ran across multiple complaints about the site I am now reporting. One of the complaints was here on RipOffReport and it provided a number to call. I called the number, on a hunch, and told them my problem and name. They typed in my name, had me verify my address and proceeded to tell me that the $39.95 charge was there because I hadn't cancelled my "free 7 day trial membership" to their website in time, and that it was a monthly charge.
At this point, I began to get irate. I'm already in dire straights and 40 dollars would do some serious damage to my financial stability / ability to pay real bills. So I told the CSR that I had never authorized any such charge. He proceeded to tell me that it was disclosed right before I clicked the "OK" button to order the $2.95 CD. I told him I never saw any such statement and that if it was there, it was microscopic or purposefully placed in such a way as to not catch the eye unless you ran over the entire page with a magnifying glass. I told him that I would NOT pay the charge and that I would dispute the charge with my bank and call the authorities if I had to, but I would not pay for something I didn't agree to or authorize. He rambled on a few more times about how it was disclosed to me properly, but after I cut him off and became increasingly agitated, he finally gave in and agreed to refund the $39.95.
After about 5 minutes of typing, he finally gave me a cancellation / confirmation number. He then proceeded to tell me how there were still two other charges that would be appearing on my account unless I cancelled them. One was $7.95, which would pay for a tutorial on how to make money with Google.com. The other was for a program called "Network Agenda", which is basically just an online planner. I'm not sure how much that cost because I cut him off before he could continue his rebuttal / sales pitch. I told him that I appreciated the offer, but that I would like to cancel any and all pending charges and / or memberships. So he cancelled the Google.com tutorial, gave me another cancellation / confirmation # and then told me that I had to call 1-800-418-9329 to cancel the Network Agenda subscription. I told him thank you and good day. I called Network Agenda and it was relatively painless to cancel - although no confirmation numbers were available.
To summarize, this is the most expensive 2.95 I've ever spent and it wasted a lot of time and caused quite a lot of grief and aggravation. I haven't seen the refund show up on my account yet, but I am typing this after I got off of the phone with these people - so we shall see.
Daytona Beach, Florida
This report was posted on Ripoff Report on 07/30/2009 02:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Easy-Grant-Findercom-GrantMembersSitecom-FedGrantUSAcom-Network-Agenda/New-York-New-York-10013/Easy-Grant-Findercom-GrantMembersSitecom-FedGrantUSAcom-Network-Agenda-295-for-a-475036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.