• Report: #441799

Complaint Review: Easy Saver Rewards

  • Submitted: Wed, April 08, 2009
  • Updated: Thu, April 16, 2009

  • Reported By:phoenix Arizona
Easy Saver Rewards
easysaverrewards.com Internet U.S.A.

Easy Saver Rewards CANNOT MAKE THEM STOP TAKING MY MONEY Internet

*Consumer Comment: REFUND FOR CREDIT CONFIRMATION FROM EASY SAVER-EMI Encore Marketing International

*Consumer Comment: Close bank account or credit card they are charging..

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I do not know how I was chosen to be ripped off. I started getting billed on my credit card and the bank tried to stop them but the bills continue. I cannot get through to the phone and their website is useless to help stop. Even after canceling it continues to me that I am charged. This is really really sad to hurt people in these trying times especially. They are horrible horrible scum bags.

Jo
phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 04/08/2009 06:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Easy-Saver-Rewards/internet/Easy-Saver-Rewards-CANNOT-MAKE-THEM-STOP-TAKING-MY-MONEY-Internet-441799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

REFUND FOR CREDIT CONFIRMATION FROM EASY SAVER-EMI Encore Marketing International

AUTHOR: Diane - (U.S.A.)

I too have been a victim of Easy Saver-EMI. In my case it went on for 11 months without my knowledge. I was deployed with the military and someone else was overseeing my checking/debit card account statements. They didn't realize this was an ongoing unauthorized charges, after I had ordered flowers through "FromYou Flowers.com".

Though, I see most of the complaints are affiliated with "ProFlowers.com' and their associates. I thought I'd mention that there are other companies that send credit card information to Easy Saver-EMI, as well without authorization. Additionally, I never received any emails or regular mail that I had become a member or authorized the monthly charges.

After, I returned from my deployment and saw these charges I immediately called 1-800-355-1837 and demanded to speak to a supervisor. Of course, there was the explanation that I had authorized the charges. I stated I wanted to see it in writing for the record. At this point, the supervisor said that wasn't possible. She offered to refund only 6 months and I said that wasn't acceptable and would report this. She then offered the full 11 months refund. I asked for a confirmation to be sent.

Below is the confirmation sent and will update on this site if the total refund isn't granted.

----- Original Message -----
From: customerservice@encoremarketing.com
To: XXX
Sent: Wednesday, April 15, 2009 10:48 AM
Subject: Credit Confirmation

Mrs. XXX
This email will confirm our conversation today regarding the Easy Saver
Rewards membership. To reiterate our conversation, I have canceled the
membership and, as agreed, issued a total of 11 refunds in the amount of
$14.95 back to your credit card account. These refunds have been
requested today and if you do your banking online, you may see those
refunds as early as 48 hours.

If you have any questions, please do not hesitate to contact us.

Sincerely,
Missy Baer
4/14/09
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#2 Consumer Comment

Close bank account or credit card they are charging..

AUTHOR: Laurie - (U.S.A.)

Make sure the bank is aware that this is the reason why you are closing the account - so they do not allow anymore charges against the old accounts.

But keep in mind you DID DO SOMETHING that authorized this charge.
You need to LEARN TO READ TERMS AND CONDITIONS before agreeing to anything online.

Either cashed a rebate check, took a survey or $$ off an internet purchase. on the rebate check - it would have been indicated on the back of the mailing the check came in. AND NOT IN FINE PRINT

In all 3 cases it clearly indicated that you are signing up for a membership program.

If you do not want to sign up- DON'T CASH THE CHECK, DO THE SURVEY OR TAKE THE $$ OFF OFFERS!

YES THEY ARE BOGUS MEMBERSHIP PROGRAMS - they only thing they do is TAKE ADVANTAGE OF THE FACT THAT NO ONE READS THE INFO PROVIDED.
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