- Report: #932289
Report - Rebuttal - Arbitrate
Complaint Review: Ebates Shopping.Com, Inc.
Ebates Shopping.Com, Inc.333 Bryant St Ste 250 San Francisco, California United States of America
Ebates Shopping.Com, Inc. Ebates, Ebates.com scam, fraud, refuses to pay out cashback owed San Francisco, California
*UPDATE Employee: We have credited these orders for this member
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On 8/24, I received a response requesting a copy of my order details. I sent them a PDF of the order confirmation and shortly thereafter received a response indicating that my order was ineligible for cashback "due to the use of a non-Ebates coupon/discount ( team member discount). As a result, Cash Back cannot be awarded." I did NOT use a coupon of any kind. Nowhere in Ebates terms of service does it state that retailer employees may not utilize employee discounts. Ebates has thus failed to meet its contractual obligations.
This report was posted on Ripoff Report on 08/24/2012 07:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ebates-ShoppingCom-Inc/San-Francisco-California-94107/Ebates-ShoppingCom-Inc-Ebates-Ebatescom-scam-fraud-refuses-to-pay-out-cashback-owed-932289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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