- Report: #819389
Complaint Review: Ebates Shopping.com
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| Ebates Shopping.com 333 Bryant Street, Suite 250
Internet San Francisco, California United States of America |
|
Ebates Shopping.com,Ebates is a SCAM! Claims if the store has a promotion then you do not get ebates credit even though their website directs you to the store knowing they have a promtion Internet San Francisco , California
*UPDATE Employee: Ebates is a legitimate business
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Corporate Advocacy Program™
I spoke with a lady named Charlotte and then escalated my call to a manager who's was Michael. They both said they didn't get their commission because the store had a promotion going on. BS! The stores informed me they did because I contacted them.
Ebates plainly says on their website you will get your Ebates cash back on top of the discount the store offers. If that is not true , then they need to remove those stores from their list. I've used Couponcactus.com and never had any of these issues before. Shoppers beware before you trust Ebates.
This report was posted on Ripoff Report on 01/07/2012 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ebates-Shoppingcom/Internet-San-Francisco-California-94107/Ebates-ShoppingcomEbates-is-a-SCAM-Claims-if-the-store-has-a-promotion-then-you-do-not-819389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Ebates is a legitimate business
AUTHOR: Dylan - (U.S.A.)
SUBMITTED: Wednesday, January 18, 2012
Though I do not have Jerrys full name or email address, it appears that Jerry shopped at a store and commission was not earned by Ebates. Per our terms and conditions of membership, this would cause Jerry to not be eligible to earn cash-back through Ebates his/her order. When this happens we contact the store on Jerrys behalf to try to earn credit, but we were denied.
We too would have liked to have earned credit for this transaction.
Our customer service team is always willing to continue discussions with our members. Often an compromise can be reached. We are sorry to see that RipOffReport.com was contacted about this issue.
Sincerely,
Ebates.com
