- Report: #1024280
Complaint Review: Ebates. com
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| Ebates. com
Internet United States of America |
|
Ebates. com Overdue rebate payment, no contact online, voicemail full, Internet
*Author of original report: Resolved quickly!!! Great service once contact was made.
*UPDATE Employee: Ebates would like to resolve this for you
Does your business have a bad reputation?
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Corporate Advocacy Program™
This, and they have no problem sending me daily teasers about their latest "deals". Why am I not going to jump at the chance to save X% at the abc.com (or whatever) store thru ebates?
This report was posted on Ripoff Report on 03/06/2013 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ebates-com/internet/Ebates-com-Overdue-rebate-payment-no-contact-online-voicemail-full-Internet-1024280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Resolved quickly!!! Great service once contact was made.
AUTHOR: thinfool - ()
SUBMITTED: Sunday, April 07, 2013
POSTED: Sunday, April 07, 2013While anyone can have issues with technology (and do), Ebates could have avoided this problem by having current information available on their web page. The voicemail on the listed phone number was full, thus there was no way to contact ebates. (the onsite webmail didn't seem to work either)
Reading similar reports on this website led me to use the Ebates contact email for Facebook. This worked very well...within 3 hours my issue was resolved.
Note to Ebates: NOT EVERYONE HAS FACEBOOK> In fact, many avoid Facebook like the plague.
Please update your webpage to reflect current, active contact information. Do not rely on social media.
Finally, thank you for the quick resolution!
#2 UPDATE Employee
Ebates would like to resolve this for you
AUTHOR: Dylan - ()
SUBMITTED: Tuesday, March 19, 2013
POSTED: Tuesday, March 19, 2013Please send me a message to this email address that we use to help members on our Facebook wall and on forums like this: facebookhelp at ebates.com
I look forward to resolving this for your, if it has not already been resolved.
Sincerely,
Ebates
