- Report: #1125076
Report - Rebuttal - Arbitrate
Complaint Review: Ebay
EbaySanta Ana, California USA
Ebay Ebay buyer protection is a joke Santa Ana California
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I bought a pair of Gucci on ebay. It's fake. The seller refuse to take it back.
I opened a cast last Sunday, 2/15. eBay has a 3 day policy. Guess what? I can't escalate the case today. I called, their buyer protection rep told me that I can't escalate it until next Monday. Their excuse is Monday is holliday. If monday is holliday (which is not for companies; we worked on president day) then I should be able to escalate on Thursday. That's not the case. eBay does not honor its policy.
The other time, eBay refused to gave me a refund since I responsed to them late. I was busy with work and forgot to response. They can delay my time but I can't. It looks like they want to make up excuses to collect their fees. Ebay is a joke.
Ebay does not take down fake items. Especially those sellers who sell on ebay occationally. eBay is the internet place for sellers(who shows up like once a week) to sell fake products. Avoid eBay. Buyer protection is a joke. eBay doesn't care about any body. They care about their money only.
This report was posted on Ripoff Report on 02/20/2014 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ebay/Santa-Ana-California/Ebay-Ebay-buyer-protection-is-a-joke-Santa-Ana-California-1125076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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