I will never buy anything on eBay again! I bought a Canon Powershot sd4000is digital camera from Barry Spital (spital911) because it was described in the listing (#Item: 290703644697) as and I quote "However, this camera works excellent and if you are not happy you can return it for a full refund ". The seller had a 14 day return policy, so I figured if for any reason I was unhappy with the camera, I could return it for a full refund.
The item arrived very well packaged, and the seller at first was very friendly and kept in contact with me to verify it's arrival. But when I started using the camera, I noticed that quite a few of my pictures outdoors were coming out blurry. When I spoke with the seller about this, he was friendly and gave me suggestions as to improve the image quality. After trying some things with settings I still had trouble getting an acceptable image. I had called Canon Tceh support who confirmed the camera had a problem with the lens (most likely misalignment), causing blurring in parts of images. [continued below]....
On Sunday, May 13, I had decided to return the camera. I let the seller know I wanted to return it, but he avoided the subject. I then filed a dispute with ebay, as a "not as described". But ebay apparently took the seller's side and denied my claim. On May 15 I filed an appeal, only to have it denied once again. The seller apparently can state he takes returns in the listing, but can change his mind and deny the return. And eBay can allow sellers to state that items work excellent when they clearly don't, and allow sellers to refuse returns even when they state returns are accepted.
The seller is spreading lies saying I damaged the camera, even though I have proof in JPG files that were left on the included memory card that the problem existed prior to his sale to me.
I am now out $113 with a camera that only takes acceptable pictures of close up objects and video. This will be my last purchase from ebay as I no longer feel comfortable buying there, since sellers can lie and get away with it. My only mistake was leaving the seller positive feedback before deciding to return the camera, since he was so helpful, I could never imagine he'd scam me in the end.
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