- Report: #977305
Complaint Review: Eclipse Automotive Technology
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| Eclipse Automotive Technology
Birmingham, Select State/Province United Kingdom |
|
Eclipse Automotive Technology www.eclipse-tech.co.uk sell hard but product dont work Birmingham, United Kingdom
*UPDATE Employee: Easier to post here than to complain properly?
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
www.eclipse-tech.co.uk
also trading as: www.eclipseautomotivetechnology.com
This report was posted on Ripoff Report on 12/03/2012 11:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Eclipse-Automotive-Technology/Birmingham-Select-StateProvince-/Eclipse-Automotive-Technology-wwweclipse-techcouk-sell-hard-but-product-dont-work-Birm-977305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Easier to post here than to complain properly?
AUTHOR: Eclipse - (United Kingdom)
SUBMITTED: Thursday, March 07, 2013
We are Texa UK's largest diagnostic distributor and preferred supplier to some of the largest hauliers and fleet engineers in the industry. Vehicle diagnostics is all we do and if Tito MotorMan's experience is (a)true and (b)widespread we would soon be out of business.
I've attempted to discover the real identity of Tito so I can check our support records. As every diagnostic package we sell comes with 12 months telephone/email/fax support I was hopeful of finding a customer in the Birmingham area with a grievance - I can't.
The responsiveness Eclipse display in their sales is mirrored by the high level of support provided. Should the complainant contact us we will investigate any issues or concerns he has. Based on his report his products are still under warranty and contacting us as the (apparent) supplier should be the first course of action.
