- Report: #277161
Report - Rebuttal - Arbitrate
Complaint Review: Economy Lube
Economy Lube20 University Avenue East Waterloo, Ontario Canada
Economy Lube Economy Lube are Crooks! They defrauded me in two ways and tried to a 3rd way. Waterloo Ontario
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The second way that they defrauded me was that they told me my car takes "premium" antifreeze and "premium" transmission fluid so instead of charging me more for that they would NOT give me the two free oil changes. I found out from my car's owners manual and Canadian Tire that my car does not require premium fluids for the rad or transmission. Also, at the end of my visit I was told by the Economy Lube clerk that they used regular antifreeze so I'd have to come back in a year to have it changed. Yet I still didn't get a free oil change even after he admitted that they used regular antifreeze.
The way that they tried to defraud me in a third way is as follows. They told me that according to my owner's manual it was time to change the power steering fluid and "re-charge" my air conditioner. At the time I only had 64,000 km on my car and I follow the maintenance schedule closely so I knew this wasn't true so I declined. It is still a very long time before I have to have either done. Yet they outright lied and said it should be done then. If they would have recommended doing it that is fine but it is fraudulent because they said "according to my owner's manual it had to be done at that time".
This report was posted on Ripoff Report on 10/04/2007 07:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Economy-Lube/Waterloo-Ontario-N2J-2V7/Economy-Lube-Economy-Lube-are-Crooks-They-defrauded-me-in-two-ways-and-tried-to-a-3rd-wa-277161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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