- Report: #1051533
Report - Rebuttal - Arbitrate
Complaint Review: Ed Orell
Ed Orell301 Yamato Rd. Boca Raton, Florida USA
Ed Orell, SFG, Symmetry Steal your downline, false claims about income, false claims of a job opportunity, inappropriate sexual statements, put you in debt with leads, charge credit/debit card without approvalcard without consent, no training or support, mock job candidates Boca Raton Florida
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I have been working at Symmetry Financial Group full-time for more than a year. The company owners are genuine and truly care about the success of the business, which is directly related to success of the individuals.
The original report should not conflate issues with Ed Orell with the legitimacy of Symmetry Financial Group. As of today, Ed is not an owner of Symmetry Financial Group and his roles as marketing director and Agency manager are completely separate. From personal experience, it appears that he does a lot of good in the former role but not so much in the latter role.
I can truly say that when Ed is on the conference calls and in front of an audience at conferences, he is not the same Ed that you see on a daily basis. On the conference calls and in front of an audience he portrays himself as a competent and trustworthy individual completely embodying the core values and core beliefs of the company; but in person he is the complete opposite. He is a top personal producer, but struggles to retain a team and purely looks out for his own best interests even if it hurts those around him.
-I witnessed Ed callously assigning valuable A leads to anybody who he could convince to give him a credit card number (whether it was their first time in the field, whether or not they could afford the leads, or a 'rodeo clown' veteran(as he calls them) agent searching for a new lead source). According to Symmetry doctrine, a person should not be assigned brand new leads until they can prove they are able to produce. At times when the A leads would be close to 30 days old Ed would increase the lead assignments to agents so that he would not be charged for the ageing leads. Even if an agent signs up for 10 new leads per week, he would sometimes assign up to 15 or 20 leads without the agent’s consent; sometimes not even in the same geographical area(3-5 hours away).
-The only training in his office is 'call from the home'. However, 80% of the time he does not answer the phone, then calls back 2 hours later, or the next day to ask if you still need help and how much money did you make him.
-The office environment is anything but professional. Ed is constantly making sexist remarks and talking about inappropriate subject matter that have nothing to do with business. He goes on and on talking behind people's backs; some things true and of a highly sensitive personal nature; others exaggerated.
-He shows up last minute to most meetings, and leaves during appointment setting instead of helping new agents get better on the phone. I agree that it is his office and he can be wherever he wants to be, however he states that he will help coach you every step but he is not there for you when you need support.
-Ed does not invest any time whatsoever in developing a team so it is no surprise that the 2 or 3 veteran agents are only 1 year or less in the business. This is shocking for a person who has been in the insurance business for over 15 years. It can’t always be the other people’s fault since Ed is always at scene of the crime so to speak.
-Despite what he says, Ed cares neither about the growth of the agents nor of an agency. He is not to be trusted with your personal business or your credit card. He will say anything to earn your trust then have his way with you.
Symmetry Management may want to re-consider their association with such an individual. This can only hurt the reputation of a new company with great potential.
This report was posted on Ripoff Report on 05/16/2013 05:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ed-Orell/Boca-Raton-Florida/Ed-Orell-SFG-Symmetry-Steal-your-downline-false-claims-about-income-false-claims-of-a-1051533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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