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Report: #1046058

Complaint Review: Edd Helms - MIAMI Florida

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  • Reported By: Robby G — Miami Beacg Florida
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  • Edd Helms 17850 NE 5 AVE MIAMI, Florida United States of America

Edd Helms Edd Helms air Conditioning Bait & Switch, Excessive Overcharges, Bad Service MIAMI Florida

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After contacting Edd Helms for service on an air conidtioner, for which we have a maintance contract, and being charged for two service calls which included installing new parts on the unit I am informed I need a new unit.  A salemans arrives, very rude to my wife and I request a price for the new unit.  I am informed I'll get an email.  One week goes by , no email.  I call and ask for new salesperson speaking to sales manager, he tells me I need to work with original rude salesman.   He calls back hours later and quotes me $4875 for a new 5 Ton Unit and Return and insists he needs to come to my office to get my signature on the work order.  Upon arrival he switches me to a lower model unit for same price and tells me its actually better.  As a consumer I ask him is this a good price for the unit and his reply is it's a great price.  I sign and he asks me for my credit card and signautes and he leaves and apologizes for all my troubles and ensires me he'll push the order through fast.   Well, I have come to learn that A. the unit he downgraded me to is less expensive and provides less air, and he charged me the same, and to make matters worse, I call another air conditioning company and they offer me the original model I ordered for $2675,  a $2200 DIFFERENCE IN PRICE!  I will never use Edd Helms again!!  They are a ripoff!  Check with others before signing on the dotted line and overpaying by nearly double!!!!

This report was posted on Ripoff Report on 04/25/2013 05:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/edd-helms/miami-florida-33162/edd-helms-edd-helms-air-conditioning-bait-switch-excessive-overcharges-bad-service-mia-1046058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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