- Report: #178584
Report - Rebuttal - Arbitrate
Complaint Review: Eddie's Shoe Repair
Eddie's Shoe Repair30 Rockefeller Plaza New York, New York U.S.A.
Eddie's Shoe Repair Extremely rude, poor quality of work, extremely poor attitude, zero customer service! ripoff New York New York
*Consumer Comment: Eddie's Shoe Repair
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Another of my colleague went there last week and she gave them four pair of shoes to repair. She made the payment due. When she went there to collect her shoes, the owner said that she will have to pay for the repair work. When told that she already had paid, the owner rudely said, if it was paid the receipt would have been stamped. Lucky her, she had made the payment using credit card receipt. She got her receipt and I went with her to talk with the guy. The guy was so rude, that he made her feel that she was trying to get a free service, and humiliated her in front of the crowd.
As I had heard about this place before, I personally wanted to go and see what all the fuss was about. When we went there he didn't not apologize at all for his mistake. He started explaining her procedure and told her, she should have asked to get the receipt stamped. When I asked him how can he expect a consumer to know the in house rules, he picked up a fight with me, humiliating me and using abusive language, asking me get out!
This place has no customer service, poor quality of work and rude BOSS!! I would never ever go there, just wanted all the other out there to know about this and be aware of him and his business practices.
Jersey City, New Jersey
This report was posted on Ripoff Report on 02/28/2006 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eddies-Shoe-Repair/New-York-New-York-10112/Eddies-Shoe-Repair-Extremely-rude-poor-quality-of-work-extremely-poor-attitude-zero-cu-178584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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