• Report: #1028440

Complaint Review: Eden Pond Labs LLC

  • Submitted: Wed, March 13, 2013
  • Updated: Mon, July 21, 2014

  • Reported By: Elizabeth — Houston Texas United States of America
Eden Pond Labs LLC
3270 39th Ave SW, Seattle, Washington 98116 Internet United States of America

Eden Pond Labs LLC Eden Pond, Eden Ponds, Eden Pond Labs Amazon Scam by Eden Pond Labs LLC, Raspberry Ketones, Green Coffee Extract Internet

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The raspberry ketones appetite suppressants sold by Eden Pond Labs LLC are the most popular raspberry ketones sold on Amazon and they rank as the 10th best-selling weight loss supplement on the site (at the time this was written). Most of the orders for this product are fulfilled by Amazon. Raspberry ketones have become extremely popular after Dr. Oz officially endorsed them as aiding in weight loss. I have come to find out that the manufacturer of these raspberry ketones, Eden Pond Labs LLC, and the companies that sells this product,
.....amazon.com/gp/aag/main?ie=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&seller=A1JOKHZE1W04XW" target="_self">DAB Unlimited and Divine Health Deals, are involved in a scam which primarily deals in beauty products and weight loss supplements.

"Eden Pond Labs LLC" (also called "Eden Pond", "Eden Ponds" and "Eden Pond Labs") is known to sell fake products and promote their products with fake reviews from compensated reviewers. Not only that, but the so-called "manufacturer" of several products sold on Amazon, "Eden Pond Labs LLC", does not exist. I have quite a bit of evidence to support the above claims for each of the items "Eden Pond Labs LLC" "produces".

After reading reports of so many people being unable to contact the manufacturer, Eden Pond Labs LLC (herehereherehere and here), I decided that I would look them up and try to contact them myself. I called, based on the number I found from the Better Business Bureaus website (which also indicated that the company had not responded to the BBB) and I got no answer, just voicemail. I decided to take it one step further: I would use the address the BBB had for this manufacturer and look it up on Google Earth. I soon found out that the address listed for Eden Ponds Labs LLC is just a home in a residential area. The address provided by the BBB matches the zip code provided on the "Eden Pond Labs" bottles (although no specific address is given).

Raspberry Ketones, 250mg, Highest Quality, Natural Weight Loss and Appetite Suppression, 120 capsules, 250mg per pill (manufactured by Eden Pond Labs LLC, sold exclusively by "DAB Unlimited" and "Divine Health Deals" [and Fulfilled by Amazon]):

This product is listed as the second most popular raspberry ketone product, the 10th bestselling weight loss supplement, and 122nd bestselling 'Health & Personal Care' item from Amazon.com. This product, based on my evidence below, is clearly fake, is reviewed positively due to compensation, and is known to cause serious side effects. Similarly, the company that "manufactures" this product is impossible to contact and most likely does not exist. Reviewers have repeatedly complained about this product since February 28, 2012, but nothing has been done by Amazon. A reviewer wrote about the company compensating for reviews (by sending the reviewer the product after they have made a positive review) as recently as January 18, 2013. 

Evidence of compensation/bribery for positive reviews for the "250 mg" Raspberry Ketones product "manufactured" by "Eden Pond Labs LLC":
January 18, 2013 - Reviewer was asked to write a five-star review for this product so that they would later receive the product for free.
November 14, 2012 - Reviewer admits to writing a review for this product, despite not having used it, because they were promised a free bottle if they left a positive review.
May 7, 2012 - Reviewer was asked to write a positive review for this product so that they would later receive the product for free. 

Evidence that the product is not as described for the "250mg" Raspberry Ketone product "manufactured" by "Eden Pond Labs LLC":
March 6, 2013 - Reviewer reported no raspberry smell. (Authentic raspberry ketones always smell and taste like raspberries.)
January 18, 2013 - Reviewer reported no raspberry smell.
January 13, 2013 - Reviewer reported that the company advertises false information about ingredients.
November 24, 2012 - Reviewer reports a lack of dosage recommendations on the bottle.
November 14, 2012 - This product and a dissimilar product, Green Coffee Extract 800mg, Highest Quality, 120 Capsules, Natural Weight Loss, 50% Chlorogenic Acid, 800mg Per Serving (sold from both "DAB Unlimited" and "Divine Health Deals") are identical in look, smell and ingredients on bottle.
November 14, 2012 - Reviewer described the bottle as lacking "warnings or regular labels that most pills have".
October 13, 2012 - Reviewer reports a lack of ingredients or information on the bottle.
October 2, 2012 - Reviewer reported no raspberry taste. Cellulose listed as the main ingredient.
September 29, 2012 - Out of three bottles ordered of this product, one was dissimilar from the others of the same supposed composition.
September 21, 2012 - Reviewer reported no raspberry taste.
September 21, 2012 - Reviewer reported no raspberry smell.
July 30, 2012 - Reviewer reported no raspberry smell and that the pills tasted like chalk.
July 25, 2012 - Reviewer reported no raspberry smell.
July 19, 2012 - Reviewer reported no expiration date on the bottle.
June 29, 2012 - Reviewer described the packaging as "amateurish".
June 8, 2012 - Reviewer reported no expiration date on the bottle.
May 15, 2012 - Reviewer reported item was un-sealed and did not have an expiration date.
May 7, 2012 - Reviewer reports a lack of ingredients or information on the bottle.
April 19, 2012 - Reviewer reports a lack of information on the bottle.
March 22, 2012 - Reviewer reports a lack of ingredients or information on the bottle.
March 17, 2012 - Reviewer reports a lack of ingredients or information on the bottle.
March 16, 2012 - Reviewer reported no raspberry smell or taste.
March 12, 2012 - Reviewer reported no expiration date on the bottle.
February 29, 2012 - Reviewer reported no expiration date on the bottle.
February 28, 2012 - Reviewer described a suspicious label on the bottle and that little information about the product was provided.
February 15, 2012 - Reviewer reported that the product was expired by almost two years. Other consumers then commented that they received bottles differing from one another and some had no expiration date. 

Evidence that the product made users sick/have severe side effects from taking the 250 mg Raspberry Ketone product:
February 6, 2013 - Reviewer described experiencing itching skin after taking this product.
January 31, 2013 - Reviewer described experiencing nausea after taking this product.
January 4, 2013 - Reviewer described experiencing stomachaches and a distended stomach after taking this product and reported going to the Emergency Room due to these side effect symptoms.
December 5, 2012 - Reviewer described experiencing nausea after taking this product.
October 31, 2012 - Reviewer described experiencing extreme night sweats after taking this product.
August 24, 2012 - Reviewer described experiencing severe headaches, stomachaches and vomiting after taking this product.
August 18, 2012 - Reviewer described experiencing severe headaches after taking this product.
August 7, 2012 - Reviewer described experiencing nausea and stomach cramps after taking this product.
July 6, 2012 - Reviewer described experiencing headaches after taking this product.
April 10, 2012 - Reviewer described experiencing heart palpitations and shortness of breath after taking this product.
April 7, 2012 - Reviewer described her and her daughter as experiencing itching skin and a severe skin reaction after taking this product.


Green Coffee Extract 800mg, Highest Quality, 120 Capsules, Natural Weight Loss, 50% Chlorogenic Acid, 800mg Per Serving (manufactured by "Eden Ponds", sold exclusively by "DAB Unlimited" [and Fulfilled by Amazon] and "Divine Health Deals"): 

Evidence of compensation/bribery for positive reviews for Green Coffee Extract 800mg product:
February 16, 2013 - Reviewer was offered a free gift if they reviewed this item and gave it five-stars.
December 6, 2012 - Reviewer was asked to write a five-star review for this product so that they would later receive the product for free.
August 24, 2012 - Reviewer was asked to write a five-star review for this product so that they would later receive the product for free.
August 24, 2012 - Reviewer admits to having to write a review for a product they have not tried so that they would later receive the product for free. 

Evidence that the product is not as described for Green Coffee Extract 800mg product:
February 6, 2013 - An advertised ingredient is missing from the product.
December 21, 2012 - Ingredients and instructions are covered up on the bottle.
December 21, 2012 - Milligrams in each capsule are much less than what is advertised.
December 11, 2012 - Milligrams in each capsule are much less than what is advertised.
December 2, 2012 - Ingredients and instructions are covered up on the bottle.
November 26, 2012 - Reviewer reported suspicious packaging and no expiration date on the bottle.
September 21, 2012 - Milligrams in each capsule are much less than what is advertised. Pills do not look as they are supposed to.
September 11, 2012 - Milligrams in each capsule are much less than what is advertised. Pills do not look as they are supposed to.
September 11, 2012 - Ingredients not as advertised.
October 29, 2012 - Pills do not look as they are supposed to.
October 10, 2012 - Milligrams in each capsule are much less than what is advertised.
October 9, 2012 - Advertised as having "no fillers" but gelatin and Magnesium Stearate, which means this is not 100% green coffee extract. 

Evidence that the product made users sick/have severe side effects from taking Green Coffee Extract 800mg product:
January 18, 2013 - Reviewer broke out in a rash after taking this product.
December 31, 2012 - Reviewer experienced diarrhea and vomiting after taking this product.
December 28, 2012 - Reviewer experienced headaches after taking this product. The reviewer reported that the headaches stopped once she discontinued the product.
December 20, 2012 - Reviewer experienced a strong reaction in her digestive tract after taking this product.


Raspberry Ketones Liquid Diet Drops, Best Fat Burner Weight Loss that works! 2 fl oz. Pack Of Two ("manufactured" by "Eden Pond Labs LLC", sold exclusively by "DAB Unlimited"):

Not one review for the product Raspberry Ketones Liquid Diet Drops product is verified through Amazon and all of the reviews were written between February 2nd to March 2nd of this year. Not only that, but 89% of the reviews for this product are five-star reviews. That is obviously highly suspicious, especially for a product sold by a company known to compensate for reviews.

This report was posted on Ripoff Report on 03/13/2013 10:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eden-Pond-Labs-LLC/internet/Eden-Pond-Labs-LLC-Eden-Pond-Eden-Ponds-Eden-Pond-Labs-Amazon-Scam-by-Eden-Pond-Labs-LLC-1028440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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