- Report: #849885
Report - Rebuttal - Arbitrate
Complaint Review: Edreams
Edreams73-75 Mortimeer Street, W1W 7SP Internet United States of America
Edreams Travel Agent Internet
We booked some flights with them and they charged our credit card and at the same time gave the airline our credit card details so that they charged us again. They never paid the airline direct so we ended up paying twice!
Edreams promised a refund but did not deliver and we had to open up a dispute with our credit card company.
THEY ARE SCAMMERS.
Also if you phone their customer service department it costs 1.53 per minute and they take ages to deal with you, so it is VERY EXPENSIVE.
This report was posted on Ripoff Report on 03/07/2012 05:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Edreams/internet/Edreams-Travel-Agent-Internet-849885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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