- Report: #155897
Report - Rebuttal - Arbitrate
Complaint Review: Education Direct
Education Direct.. Nationwide U.S.A.
Education Direct ripoff Nationwide Nationwide
*Consumer Comment: eric:how long have you worked for education direct???
*Consumer Suggestion: To Joe
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I have already built several computers but wanted to learn the few things that still were unknown or confusing to me.
I asked a phone rep about the computer technician course and got the impression he did not know anything about the course or about computers.
The rep did guarantee me that the course went into great detail about the areas I wanted to learn, like bios settings for example.
The rep completely lied to me and 6 months later when the course got to that point the workbook states"set the bios settings"
I immediately quit the course since this is not what I signed up for or what I was promised.
Now this school is sending things to collection companies for $525. Even though I was outright lied to and the course was not what I ordered they insist I pay.
This gets even better!!I did complete most of the course before it got to the point of bios settings(the rep must have known this comes late in the course and I would owe most of the course money) a friend of mine who was in a different course with this company completed only like 2 books and they are going after her for $564 which dosen't make sense since I did way more than her.
Do yourself a favor and do not sign up with this company, they will be polite and tell you what you want to hear to get your money but they will not give you a quality product or back up the product.
woonsocket, Rhode Island
This report was posted on Ripoff Report on 09/03/2005 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Education-Direct/nationwide/Education-Direct-ripoff-Nationwide-Nationwide-155897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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