In May of 2008 my grandson who was attending karate classes moved with his family to the southern part of the state. I had signed him up with an 18 month contract and was told by David Hughes (Ernie Reyes' World Martial Arts in Gallatin TN) that 30 day notice was needed if unable to attend and contract would be cancelled.
In early June I contacted Educational Funding Company (EFC) and advised them of the situation. My daughter went to the school where my grandson would be attending and had the principal write a letter that my grandson would be enrolled in school there. I faxed all the information to EFC and spoke to "Vanessa" on the phone repeatedly. This was June 12th, 2008. Then the nightmare began.
Over the last 4 months I have been shuffled from "Account Executive" to "Account Executive" at EFC. I have contacted David Hughes 3 times over the last 4 months and was told to contact EFC. I contacted EFC yesterday 10/30/2008 again for about the 20th time in 4 months and was told that David Hughes has told them to not honor the cancellation and he wanted them to collect the full tuition. I then called David Hughes and was told it was EFC stating that they did not have proof of my grandson attending school 135 miles away and they wanted his school records.
I have contacted my credit card company and put it in dispute. The credit card company is refusing to pay EFC because they deemed I had fulfilled the letter of the contract. I allowed EFC to take the tuition for the months of June and July 2008. Now I have received a letter stating I needed to send them more credit card information so they can get more money. I am going to contact anyone and everyone that will listen including the Gallatin Newspaper to stop this harassment.
Please think long and hard before signing a contract with David Hughes and EFC and pray that you never need to end the contract. Be ready to pay for something you did not receive. These people are not about "developing oneself physically, mentally, spiritually with good character" as the creed states. They are about money, money, money at all cost.
Frustrated in Tennessee