- Report: #376760
Report - Rebuttal - Arbitrate
Complaint Review: Educational Funding Company
Educational Funding Company4740 Chevy Chase Drive Chevy Chase, Maryland U.S.A.
Educational Funding Company Refused to cancel contract and how I solved the problem Chevy Chase Maryland
*UPDATE Employee: Response to Complaint Owner
*Author of original report: Educational Funding Company Refused to cancel contract
*Consumer Comment: what about the school
*Author of original report: Educational Funding Company Refused to cancel contract and how I solved the problem Chevy Chase Maryland
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I filed an official complaint to Better Business Bureau of the State of Maryland and Federal Trade Comission through the Internet because what this company did to me was unacceptable and I thought I had a responsibility to act on this as a consumer in this country. I am a physician by myself and I knew EFC tried to discredit the letter from my primary care doctor intentionally. I sent them a certified letter addressed to the chairman of EFC and the Account Executive, requesting them to specify the legal officer who was responsible for my case. They ignored my request but I eventually received a letter from Better Business Bureau that my contract had already been teminated with no balance.
I assume there are many people who have had similar experience with this company. I suggest that you keep all necessary information in a written form (all your and their letters, bills, date, time, names of those you speak with on the phone, etc.) and report your case to Better Business Bureau and Federal Trade Comission. And if you are not satisfied with the resolution, speak to a lawyer whom you can trust (ask your colleagues or friends to find the one who is capable and responsible).
I am satisfied with the effort made by Better Business Bureau, but was actually preparing for a further step in case EFC remained injustice. We often have to stand up and ACT to protect our own rights and dignity in this country. And there are resources available to help you.
New York, New York
This report was posted on Ripoff Report on 09/28/2008 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Educational-Funding-Company/Chevy-Chase-Maryland-20185/Educational-Funding-Company-Refused-to-cancel-contract-and-how-I-solved-the-problem-Chevy-376760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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