- Report: #377677
Report - Rebuttal - Arbitrate
Complaint Review: Educational Funding Company/Van Binh Self Defense System
Educational Funding Company/Van Binh Self Defense System4740 Chevy Chase Drive, Suite 200 Chevy Chase, Maryland U.S.A.
Educational Funding Company/Van Binh Self Defense System A CANCELATION NIGHTMARE Chevy Chase/Houston Maryland/TEXAS
*REBUTTAL Owner of company: Complaint issue resolve
I reminded them of the assurance to cancel any time when I sign up, they tell me the person who signed me up wasn't qualify. Then direct my attention to Eductional Funding Company who does the billing.
The rep (mimi?) tell me - "Overseas they don't complain like this, you sign contract, you pay" after I explained my dissatisfaction. I am not making this up.
I respects the martial art schools and their discipline, but this is way out of line. I finally pull out the form and read the fine print (silly me) - here's the contract term:
- self renew after 12 months with automatic 5% increase
- right to cancel after 3 days
- must send in cancel letter 3 months before
Their customer service is poor, can not speak english appropriately, rude and their practice is shameful.
Obviously I will never set foot in that martial art school again. Those who are thinking of joining. DON'T DO IT. Look for a more respectable one.
Dissappointed Martial Art Fan
This report was posted on Ripoff Report on 10/01/2008 12:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Educational-Funding-CompanyVan-Binh-Self-Defense-System/Chevy-Chase-Maryland-20815/Educational-Funding-CompanyVan-Binh-Self-Defense-System-A-CANCELATION-NIGHTMARE-Chevy-Cha-377677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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