- Report: #565452
Report - Rebuttal - Arbitrate
Complaint Review: Eharmony Dating Service
Eharmony Dating ServiceInternet United States of America
Eharmony Dating Service refund policy Internet
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They show the same crappy commercials from years ago that say if your not happy with them you get your money back. they just dont tell you that you in plain site that you have 3 days to decide this. I have known others who have called and got their money back well after the three day limit. Do they just pick and choose who they will refund money to? when you ask these kinds of questions they either put you on hold or just out right hang up on you. After repeating this process 3-4 times in a row with in 10 minutes gets alittle frustrating. Their customer service reps talk down to you like your garbage or an idiot. "are you sure your calling the right place and not match.com because we are eharmony.com not match.com." well errrrrrrrrrrr duh. the point of my angry rant is that their money back policy is very very unfair and unrealistic, you can just pick and choose who you want to refund and why they feel you are not entitled to one. Plain and simple, if we are not happy with the service that they say they will provide, then why shouldnt we get our money back? Its companies like this that are taking advantage of people that contribute to our slow declination of human morals of whats right and wrong. What ever happened to good old fashioned money back policies?
This report was posted on Ripoff Report on 02/06/2010 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Eharmony-Dating-Service/internet/Eharmony-Dating-Service-refund-policy-Internet-565452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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