- Report: #144020
Report - Rebuttal - Arbitrate
Complaint Review: Eharmony
Eharmony300 N. Lake Ste. 1111 Pasadena, California U.S.A.
Eharmony I said NO! to renewing my subscription! Pasadena California
Imagine my surprise when I received an e-mail telling me my credit card had been charged for another period of subscription!!! I contactd the company via their website asking them to remove the charges. The e-mailed me back saying they would not, but offering 2 free months of service as an apology. Had I wanted to re-subscribe, I would have done it in the first place. I went back to the "account settings" page to punch the button again that said--"do not renew automatically"--BUT IT WAS ALREADY MARKED!!!!
BUYER BEWARE!!!!!! Warn your friends, get the word out--these fraudulent billing practices are reprehensible and must be stopped!
This report was posted on Ripoff Report on 05/25/2005 09:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eharmony/Pasadena-California-91101/Eharmony-I-said-NO-to-renewing-my-subscription-Pasadena-California-144020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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