- Report: #585718
Report - Rebuttal - Arbitrate
Complaint Review: Ehome Business Network, Inc.
Ehome Business Network, Inc.Internet United States of America
eHome Business Network REVIEW: commitment to total customer satisfaction. eHome Business Network, Inc. seeks to resolve customer concerns, before they become unsolvable frustrations. Thier commitment to find a way to help our members get past the difficulties each and every time.
*UPDATE: eHome Business Network, Inc. pledges their commitment to Rip-off Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. eHome Business Network, Inc. recognized by Ripoff Report as a Verified Safe Business.
*Consumer Comment: Same Thing - Different Day...
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SPECIAL UPDATE: August 14 2013: Ehome remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Ehome is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Ehome has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.
Over time and since becoming a member, Ehome has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Ehome remains committed to improving customer satisfaction. [continued below]....
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected]
Ripoff Report REVIEW: Editors UPDATE: Positive Rating and Recognition has been given to eHome Business Network, Inc. for its Commitment to Excellence in customer service. Ripoff Reports investigation of eHome Business Network, Inc. uncovers an ongoing commitment to total client satisfaction.
This means that clients can expect that Wendy will always work towards finding a mutually satisfactory resolution to any complaints or concerns. Wendy listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services she offers and the support for those services.
David, a highly successful and recognized leader in the internet marketing industry, stated to Rip-off Report, that eHome Business Network, Inc.s business philosophy is that its members are a critical and irreplaceable resource. We must listen to our clients and respond properly. This is the best way to ensure we will maintain a successful enterprise both now and in many years to come. Nancy, a top-rated distributor in the network and a mentor to many successful members stated to Rip-off Report, that eHomes business philosophy is based on the premise that eHome strives to add value in its services as they understand that a successful business model is based on value-added services, and client care. eHomes mission statement says it all; "Our goal is to provide our members with methods, materials and tools necessary to achieve sales success early in the process and ensure that it is sustainable and may be constantly improved upon throughout each members career."
Some of the other things Rip Off Report learned in the course of its investigation: eHome was established in 2006 to provide direct marketing professionals and entrepreneurs elite marketing training, built upon over 17 years of proven experience and success. eHome has trained thousands of individuals in that time, based on a personal and group coaching and mentoring model that is the envy of the industry. One that is recognized as one of the premier training programs in the entire internet marketing world.
Ripoff Report has confirmed that eHome takes quality control very seriously. eHome has recently put a lot of effort into ramping up its support team, customer service and help desk facilities, contact relations manager (CRM) software and other business development and retail sales processes including full time availability to members to assist with any issues that develop.
Ripoff Report was pleased to learn that eHomes past and current approach to business is focused on its pledge to total commitment towards client satisfaction. eHome Business Network and its leadership recognize that complaints posted on Ripoff Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities.
With the feedback generated by Ripoff Reports Investigation eHome has made the necessary organizational changes that ensure that its members are provided with a more streamlined approach to problem resolution and a total overall commitment to her client experience. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at eHome Business Network, Inc did just that.
In summary, after our REVIEW of ehome Business Network, which included discussions with the leadership of eHome Business Network, Ripoff Report is convinced that eHome has been and is committed to quality delivery of services resulting in total client satisfaction.
Read more about eHome Business Network, Inc.s Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================//
Ehome Business Network, Inc. I bought a business kit from ehome business and I am PISSED!!! Internet
Yes... I am PISSED!!! Ok. Last week I purchased a pack of information to work form home. I got a call from a lady who set up an appt to have a conference call with her and her mentor. So we have this conference call and I find out about this Ioffice and guess what else...I would be selling Herbalife. Can you believe that, HERBALIFE!!! So my husband, being the skeptic that he is goes online and does some research and finds out that many people have been royally screwed over by these companies. They have been totally lied to about how they will make money and be able to build a lucrative business. Not only did this happen but they could NOT get their money back. Well my husband was most definitely not going to support me distributing for a company that was so unscrupulous. THEY ARE TRYING TO RIP US OFF!!!! I told my mentor and her upline what I found out. I explained that I had second thoughts and did not want to go forward. YOU WILL NEVER BELIEVE WHAT THEY DID!!!! They gave me back my money!!! All $149.95!!! That's right folks, and I have the bank statement to prove it. In less than 12 hours I got my money back. My mentors were very kind and diligent, hard working people who wanted to share a great way to earn an income online. The problem is that people want a system that finds them leads and talks to them too!!! That's your job!!! And if you don't have the skill or are closed minded and unable to learn how, then who's fault is that. So here I am pissed because I wanted to distribute a product and use a system that was going to help me build a business with a strong downline but I had to back out because of sites like this who post negative things about good companies. For everyones information, I distributed Herbalife in the early 90's and did great. $1000 in sales a month without even talking about the product, my results were my advertisement.... But when I left my job to be a stay home mom I was unable to continue finding customers because I didn't have the exposure to the outside world that I had working in the salon and unfortunately deactivated my distributorship. Ehome business network was going to allow me to continue to be a stay home mom while funneling my leads to me without me having to go look for them and can give that to anyone who is willing to be open minded and teachable. But if your looking for something that is going to get you rich quick and require NO work, then you need to get real with yourself!!! That does NOT exist, anywhere. So thank you all very much for all the negative publicity that you gave the company because not only did you turn so many people against a great opportunity, you managed to turn my husband against it too, and I had to back out because I refuse to live in a divided home. So thanks, good luck with all your griping and lack of understanding. You'll go far with that combination. One more thing. For every person that doesn't like Herbalife or trust the online home businesses, there are 1000's that can testify that they love it.
This report was posted on Ripoff Report on 03/26/2010 03:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ehome-Business-Network-Inc/internet/eHome-Business-Network-REVIEW-commitment-to-total-customer-satisfaction-eHome-Business-N-585718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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