- Report: #909531
Report - Rebuttal - Arbitrate
Complaint Review: Elavon
Elavon Refused to refund our company money we are due!! Internet
We have emails from them stating they will refund us our money. Then, in June 2012 we are told to contact their chargeback department, so we did. The chargeback department stated "Too much time has elapsed" & they are not able to give us our money back as a result.
This is fraud. We don't know what to do at this point!!!! Can they really do this to businesses???
Ignoring the customer is obviously coming from the top down, since the manager of the account rep is doing the same thing!!
We don't recommend doing business with this company if you don't have too!! We have wasted more time than we can express trying to simply get back our money they took by mistake in the first place!!!!
This report was posted on Ripoff Report on 07/10/2012 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Elavon/internet/Elavon-Refused-to-refund-our-company-money-we-are-due-Internet-909531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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