• Report: #639452

Complaint Review: Elder Services Network

  • Submitted: Fri, September 10, 2010
  • Updated: Thu, April 07, 2011

  • Reported By: Csanfilippo — Georgia United States of America
Elder Services Network
102 W Pineloch Ave Ste 23 Orlando, Florida United States of America

Elder Services Network We were contacted out of the blue by this agency promising our non-medical home care company referrals. We were interested in this and told the company we'd discuss it. After discussing it, we decided Scam, Condescending, Rude, Degrading, Bully Orlando, Florida

*UPDATE Employee: Inaccurate Report

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We were contacted out
of the blue by this agency promising our non-medical home care company
referrals. We were interested in this and told the company we'd discuss it.
After discussing it, we decided not to sign up just yet. When we called Elder
Service Network back (after searing for the phone number because the one on
their e-mail was incorrect) they agent practically tried to bully us into
signing up with them!  We attempted several times over the course of the
conversation to say "Thanks but no thanks" and it came down to the
agent saying that "They were a large, cooperate company, not a 'mom and
pop' like us, and was just trying to help us be on the cutting edge but if we
didn't want apart of it, he was just wasting his time."This rep. was abrasive
and rude and unreasonable. He wouldn't take a break in his rant to give us
enough time to tell him goodbye so we hung up on him. I later found out that
they made it onto where other people had also complained about this company.
Save yourself money and a headache and avoid these people at all costs. 

This report was posted on Ripoff Report on 09/10/2010 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Elder-Services-Network/Orlando-Florida-32806/Elder-Services-Network-We-were-contacted-out-of-the-blue-by-this-agency-promising-our-non--639452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Elder Services Network

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Inaccurate Report

AUTHOR: ESN - (USA)

The information in this report is inaccurate.  

Please see the address and phone number listed for our company on this report.  We are and have always been based out of Palm Beach County.  We have never had an office (or address) in Orlando, Florida.  When I do a search on the internet for the address given on this report, I find a Home Health Agency which is not affiliated with our company in any way.  

The person submitting this report has also categorized us as an Adult Care Facility, which is also not accurate.  They have also claimed that the agent they spoke with stated that we are a large corporate company.  This is also inaccurate.  We are, in fact, a small business that offers personalized, exclusive service to elder care providers.  We are also not offering to help companies be "on the cutting edge" of anything.  

By visiting our website's Contact Us page, one can easily find our contact information.  None of our representatives are abrasive, rude, nor unreasonable.  

Additionally, the person that filed this report makes no claim that they have done business with us.  They are not in a position to recommend to others to avoid our company as they have never been a client of ours.  

It is possible that our company contacted this agency as we don't know who posted this report.  However, please note that they state that they were interested and would discuss it.  They also admit that they "searched for the phone number" and reached someone that they claim was abrasive, rude, and unreasonable.  Perhaps the number they called was the one listed above, which isn't (and has never been) one of our phone numbers.  If this is the case, it was not our company that spoke with this agency.  Perhaps someone received a wrong number and decided to play along.  

Please keep in mind that this original report is full of inaccuracies that have nothing to do with our company.  In summary, these inaccuracies include the address, phone number, size of business, and promise to be "cutting edge."  They state themselves that they did not do business with our company.  




Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X