- Report: #359004
Report - Rebuttal - Arbitrate
Complaint Review: Electrolux - Frigidare
Electrolux - Frigidare250 Bobby Jones Expy Agusta, Georgia U.S.A.
Electrolux - Frigidare Extended Warranty a big ripp off - 3 months and still waiting $20,000 worth of damage Agusta Georgia
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I had to call a plumber to have it fixed correctly with over $100 out of pocket. The leak still exists and the ice maker stopped working Electrolux stated that it was the ice maker and was sending out a new ice maker, Instead I waited a week and a half for them to send out THE WRONG ice maker motor and gave me a number to a new service company.
When the part finally arrived, I called out the new service company and they stated that Electrolux sent wrong part and there was a problem with the fill valve. The technician ordered new parts. They arrived about a week and a half later with THE WRONG PARTS. I have spent countess hours from work and on the phone trying to reach someone from upper management. Of course no one wants to let me through to upper management. I have tried to get a hold of Anthony Hunt, Keith Mclghlin and Hans Straberg but they will not give me any contact numbers or transfer me. Case #9846015
Today, the new parts arrived again... THE WRONG PARTS FOR THE THIRD TIME!!! CASE # 9846015 I WOULD LIKE UPPER MANAGEMENT TO CONTACT ME... I have wasted so much time and had such a loss of work that I could have purchased all new appliances for my kitchen.... I doubt very highly if they will be Electrolux or Frigidare unless someone higher up solves this problem today.
This report was posted on Ripoff Report on 08/04/2008 12:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Electrolux-Frigidare/Agusta-Georgia-30904/Electrolux-Frigidare-Extended-Warranty-a-big-ripp-off-3-months-and-still-waiting-200-359004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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