- Report: #987888
Report - Rebuttal - Arbitrate
Complaint Review: Elephant Structures
Elephant StructuresInternet United States of America
Elephant Structures Carport.com Carport.com refused to refund deposit after we cancelled an order due to additional cost , Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
We were told that the quoted price was final and included installation and all taxes.
After several weeks we received an email from another company (interstatecarports.net) with some plans and were told that we needed a permit. Nobody told us about that before!
Local permit office said that the plans were not sufficient for our location and required some changes.
Interstate Carports told us that we would have to pay $ 150 for special plans and also the structure would be more expensive.
This all went over our budget and we decided to cancel the order.
After several phone calls we were told by the customer service manager that the deposit ($ 114.50) was not refundable.
I wonder if this is a good business practice?
We warn everyone to deal with this company, they do not return calls and they claimed that the people we were dealing with before were no longer with the company.
This report was posted on Ripoff Report on 12/27/2012 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Elephant-Structures/internet/Elephant-Structures-Carportcom-Carportcom-refused-to-refund-deposit-after-we-cancelled-a-987888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.