- Report: #983667
Complaint Review: Elephant structures
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| Elephant structures
Boone, North Carolina United States of America |
|
Elephant structures Carport.com Carolina Carport Refused to refund my deposit on carport Boone, North Carolina
*Consumer Comment: Interesting
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This report was posted on Ripoff Report on 12/18/2012 07:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Elephant-structures/Boone-North-Carolina-/Elephant-structures-Carportcom-Carolina-Carport-Refused-to-refund-my-deposit-on-carpor-983667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsDeposits as a rule are NOT refundable, even if you go to their web site it states the following.
Can I cancel my order?
Yes, in most cases you may cancel your order within three (3) days by emailing us at orders@elephantstructures.com or by calling our customer service department at (828) 355-7120. Please note, because of the costs involved with processing and preparing your order, your deposit is non-refundable and will not be returned, but please read complete Terms & Conditions with your order.
I underlined the part that may be of interest to you.
So you did what is the equivalent of "running home to mommy" to get your money back. Unless you have something else in writing that states otherwise, They could have held to their terms and not refunded a single cent. But most likely they refunded it because it would have cost them more in time and effort.
As a suggestion(that I am sure you aren't going to follow) for the future perhaps you should actually do all of your research BEFORE you hand over any money or sign any agreements. Because there will be a time when "mommy" won't help you.
