- Report: #1160844
Report - Rebuttal - Arbitrate
Complaint Review: Elite Countertops
Elite CountertopsInternet USA
Elite Countertops Quoted a Price for a custom countertop, then refused to honor it unless I bought more expensive material Jupiter Florida
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I used Elite Countertops website to design two custom bathroom vanity countertops to fit antique dressers. I used the quote given me for these countertops to make the decision to go ahead with my project. I printed out the quote sheet, provided my payment to the company and received an email confirmation of the order.
The next day I received an email from Victor Popovics saying that they would have to substitute another color for the one I had chosen. I agreed to their substitution. Then I was told that they could not produce the vanities with the materials I had chosen. I would have to purchase a more expensive material in order to get the custom vanity.
I pointed out that I already had a confirmed quote, but was told that the information given to me was some kind of computer error.
This report was posted on Ripoff Report on 07/09/2014 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Elite-Countertops/internet/Elite-Countertops-Quoted-a-Price-for-a-custom-countertop-then-refused-to-honor-it-unless-1160844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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