- Report: #5014
Report - Rebuttal - Arbitrate
Complaint Review: Elite PC (Computers Wholesale)
Elite PC (Computers Wholesale)2010 E. University Drive Suite 26, Tempe, Arizona U.S.A.
Elite PC sent me junk.
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Email: firstname.lastname@example.org -- Phone: 480-317-0825 -- Fax: 480-317-0826). It was advertised it was new and would ship within 10 business days. On the 10th business day I contacted Egghead and Elite PC to see where the computer was. Elite said they were running 3 days behind. Needless to say my customer wasn't happy but I accepted it. I received a report in the mail stating the PC was shipped overnight Fed Ex on April 12th(5 days late not 3). I received the computer on April 17th. About 3 and a half weeks after ordering. I formatted the hard drive and loaded the Operating system and it crashed. Major hardware failure. They sent me a piece of junk. I contacted Elite and the said I would have to pay a re stocking fee of 15% along with the shipping costs plus make the phone call to them. After all they put me through they are still charging me a lot of money for junk they sent me. I can see the restocking fee if I wasn't satisfied with theperformance but not for sending me junk.
This report was posted on Ripoff Report on 04/24/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Elite-PC-Computers-Wholesale/Tempe-Arizona-85281/Elite-PC-sent-me-junk-5014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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