- Report: #1100052
Report - Rebuttal - Arbitrate
Complaint Review: Elite pay Global
Elite pay Global2850 w horizon ridge pkwy , Select State/Province USA
Elite pay Global Michael Salimbene deceived me into a four year agreement under false pretence Henderson Nevada
*REBUTTAL Owner of company: Elite Pay Global is the worst credit card processing company
*UPDATE Employee ..inside information: They must be Investigated
*UPDATE EX-employee responds: Elite Pay Global It's a scam
*UPDATE EX-employee responds: Its all true
*Consumer Suggestion: ELITE PAY GLOBAL will rip you off
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I entered into an agreement with a salesman, claiming that they need a our year non cancelable agreement, where they will charge me $356.00 a month,and 1 % processing fee on the credit cards, and no fee on debit cards. The reason for the $356.00 charge was, the company is paying a large sum of money on my behalf to get the low rate. I was promised a $500 to $600 savings per month.
After I signed the agreemnet I found out that the fee was for the equipment Lease, a cheap machine and a pin reader. Then I found a charge to my account for $816.00 from the leasing company , they charged me from the date I signed the Agreement not from the date the service started, they also charged the first and last month.
When I received my first statement, the extra charges were unreal, I called and they had a clerk that says they will work with me to lower the charges . they charged my account for another $821.00 fees on $31000.00 sales an average vharge of 5.7%. I was paying 2.3% on everything. I tried to call the salesman to ask why these charges are so high . I was told after they close the deal their salemen are not allowed to talk to customers. I requeted to get out of the contract becaue it did not deliver what I was promissed, they said it will cost me $16000.00 for the leasing compaoeny and over $4000.00 for Elite Pay. I have a small busiones and i can not afford these charges especially with the way the economy is now.
I have been in business for over 40 years, I have not seen such a piracy and rip off behavior, I know I signed the contract, which is a mistake but if the charges are way higher than what I was promissed there should be a recourse or a legal action that I can take to correct this false promise. I was also promissed that Elite PAy wil take care of my PCI compliance, now i received a letter that they will charge me $150.00 for the initial fee for PCi, and if I am not cpmliant they will add on another monthly charge.
I want people to know that this company is not trust worthy, and people should avoid dealing with them. if I was told thet the charge is for equipment leasing, I would have never signed the contract. I have my own machine that i have been using for many years.
This report was posted on Ripoff Report on 11/17/2013 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Elite-pay-Global/Select-StateProvince/Elite-pay-Global-Michael-Salimbene-deceived-me-into-a-four-year-agreement-under-false-pret-1100052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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