• Report: #802916

Complaint Review: Elmos Learning Adventure

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  • Submitted: Tue, November 29, 2011
  • Updated: Wed, February 01, 2012

  • Reported By: DONOTUSE — Voorhees New Jersey United States of America
Elmos Learning Adventure
PO Box 26599 Lehigh, New Jersey United States of America

Elmos Learning Adventure Sent me products and billed me for items without permission on a continuous basis followed my threatening letters and warning of debt collectors event hough they only have my name and address. They us Lehigh, New Jersey

*UPDATE Employee: ELA Customer Service Response

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Elmos Learning Adventure Sent me products and billed me for items without permission on a continuous basis followed by threatening letters and warnings of debt collectors, even though they only had my name and address. They use North Shore Agency debt collectors which already has their own rip-off report! Lehigh, Pennsylvania

They are just another scam!

This report was posted on Ripoff Report on 11/29/2011 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Elmos-Learning-Adventure/Lehigh-New-Jersey-18002/Elmos-Learning-Adventure-Sent-me-products-and-billed-me-for-items-without-permission-on-a-802916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ELA Customer Service Response

AUTHOR: ELA Customer Service - (United States of America)

Elmos Learning Adventure will only send product to individuals when an enrollment certificate requesting to be enrolled in our continuity series is mailed to us.  Each of our shipments comes with a 10-day preview period to allow our customers time to determine if they want the material without having to pay for it.  If the customer did not intend to enroll they can always call us to cancel.

However if the customer decides not to cancel and continues to accept our product we will of course bill the customer and expect payment.
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