I received an offer by mail from Elmo's Learning Adventure in June 2011. The offer stated that if I paid $3.47 shipping & handling I would receive a free sesame street gift for my child. This offer seemed reasonable to me with no strings attached.
Over the course of several months they sent the gift in seperate shipments. I began to think it was strange but I thought to myself, I didn't provide my credit card or check information so there's no way they charged me for these items & just thought it was an incentive or a strategy by the company to encourage people to purchase from them.
The first week of November 2011 I received a letter from North Shore Agency(A National Collection Agency.) The letter stated that I owed $43.07 to Elmo's Learning Adventure. I called the number provided & spoke to a Carly who finally after some persistance agreed to waive the entire amount.
It is now December 2011 & I just received a letter with the company logo i m p at the top. The letter stated that by sending the $3.47 for shipping & handling that I agreed to pay for future shipments. I am now very outraged so I call costumer service again & wait between 5 & 10 minutes on hold. This time the person I get offers to waive half of the amount. I am furious by this point & tell her that I will not be paying any of it. I told her that I was sending every bit of it back most of which is still in the packaging because my son is much too young for the material. She said that my balance would still remain even if I sent it back.
I will not be paying $40 for something that I could have gotten at the Dxxxx Gxxxxx (((REDACTED)))for $10! sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.