- Report: #139360
Report - Rebuttal - Arbitrate
Complaint Review: Emarket Research Group
Emarket Research Group14545 J. Military Trail #189 DelRay Beach, Florida U.S.A.
Emarket Research Group ripoff, product crap, not even close to what was advertised DelRay Beach Florida
*Author of original report: contacted again by CIP. this time i had printed proof of ad saying 17 inch flat panel monitor
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Twice I never heard a word. Finally got all offers completed and sent in request form. I must say my product arrived in a timely fashion, But was a piece of Crap. They actually did call back , but the women on the phone was horrible to me and said I got exactly what was promised. In the picture it said brand new Compaq Desktop with 17 inch flat screen monitor. What i got as a 14 inch no name monitor and no hard disk drive in my refurbihed desk top.
She said nowhere is there a desciption that it came with a monitor and they were being nice by sending one anyway and what was pictured had nothing to do with it. Then she told me that computers dont come with hard disk drive anymore. Anyway after 10 min of arguing i told her the BBB would like to know about this and she said they wont do anything because every other complaint was turned down Ha.She told me to send it back and they would see what they could do then hung up on me.
Hav'ent heard back since. The company who made it felt bad and said they would send the hard disk drive for free. But needed them to contact for a return. So far nothing again from cust. serv.
Palm Bay, Florida
This report was posted on Ripoff Report on 04/19/2005 06:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Emarket-Research-Group/DelRay-Beach-Florida-33484/Emarket-Research-Group-ripoff-product-crap-not-even-close-to-what-was-advertised-DelRay-139360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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