- Report: #403501
Report - Rebuttal - Arbitrate
Complaint Review: Embarq Wireless
Embarq Wirelessembarq.com Nationwide U.S.A.
Embarq Wireless And Allied Interstate Overcharged for incoming long distance calls and without notice, disconnected the long distance feature of our service and contracted Allied Interstate Collection agency to harass us. What was a $300.00 bill is now a $600.00 bill. Embarq Wireless, Internet
Embarq turned over our bill to a company called Allied Interstate who has been harassing us incessantly over the phone and calls us several times after we told them not to call. When I initially asked who the caller was and what type of business his company was involved in, he became snappy and wanted to know who I was and asked if I was afraid to tell him. I told him that he was unprofessional and to never call us again. Allied has since called my in-laws and harassed them and exhibited rude behavior toward them over the phone.
We are all keeping an automated record of calls from Allied Interstate to use in future legal action. In the meantime we did contact Embarq and demanded an itemized bill of the long distance calls and that we would pay Embarq only what the long distance calls cost them, and any other legitimate bill up to but not after they violated their contract. We are still waiting for a response from Embarq Wireless and anticipate taking action against them and/or Allied Interstate who appears to be a contracted agent of Embarq or has assumed the role of Embarq in collecting a questionable debt.
Richard & Elizabeth
Beaufort, South Carolina
This report was posted on Ripoff Report on 12/20/2008 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Embarq-Wireless/nationwide/Embarq-Wireless-And-Allied-Interstate-Overcharged-for-incoming-long-distance-calls-and-wit-403501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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