• Report: #450416

Complaint Review: Embarq

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  • Submitted: Sun, May 10, 2009
  • Updated: Sun, May 10, 2009

  • Reported By:Whitakers North Carolina
Embarq
www.embarq.com Nationwide U.S.A.

Embarq cell phone ripoff , & bill over charges Tarboro North Carolina

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I called Embarq customer service to ask a question one day , And they told me I could get a cell phone for me , And my wife free for one month . I could also cancel with no problem for that month . I tried to cancel with my current cell phone provider when the Embarq phones came in , But found out I was still under contract . I sent the Cell phones back un-opened . A month went by , And no refund for the phones . I called them about it , And they told me they would credit it to my account . I did not get a phone bill for 2 months , So I thought it was because of the cell phone refund . Instead I get a bill with late charges on it for the past 2 months including cell phone charges . I called to ask what was going on , And they told me that I chose to have my phone bill emailed . I never gave them my email address . After about 5 months I finaly got them to quit putting the cell phone charges on my bill . Its been over a year now , And I still have not got my money back for those cell phones .

Glbrown
Whitakers, North Carolina
U.S.A.

This report was posted on Ripoff Report on 05/10/2009 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Embarq/nationwide/Embarq-cell-phone-ripoff-bill-over-charges-Tarboro-North-Carolina-450416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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