• Report: #847621

Complaint Review: Embrace Home Loans

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  • Submitted: Fri, March 02, 2012
  • Updated: Wed, March 07, 2012

  • Reported By: jmiare — Norristown Pennsylvania United States of America
Embrace Home Loans
25 Enterprise Center Newport, Rhode Island United States of America
  • Phone: 1-800-333-5794
  • Web:
  • Category: Loans

Embrace Home Loans Appraisal Scam ??? Newport, Rhode Island

*UPDATE Employee: Please contact so we can help you!

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Was working with a loan officer at Embrace, who indicated based on my last two years income, my credit and home equity I should have no problem qualifying for a consolidation loan.  He indicated an appraisal was necessary, which is customary, so it didn't raise any red flags.  After I paid $395 for an appraisal and submitted all of my paperwork.

I was contacted back by the loan officer, saying that based on my current income the loan cannot be processed at that he would look into other options and contact me in a few days.  That was 2 and a half weeks ago.  I have not heard from him or anyone else, my six phone calls to the company have not been returned and requests to speak with a manager / supervisor have gone unanswered.  It's like they drop off the face of the earth after the appraisal fee is charged. 

I would be very skeptical of them.  I would like to hear if anyone had a positive experience with this company.

This report was posted on Ripoff Report on 03/02/2012 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Embrace-Home-Loans/Newport-Rhode-Island-02842/Embrace-Home-Loans-Appraisal-Scam-Newport-Rhode-Island-847621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact so we can help you!

AUTHOR: ChipLeakasEmbraceHomeLoans - (United States of America)

jmiare of Norristown Pennsylvania;

We cannot determine from your profile information who or what account this is. I work closely with our Quality Assurance department, and can have someone get back in touch with you today if you will call us with your complete name, property address, phone(s) and email address so that we can locate all of your information in our system. We can then also review all notes on your account, and identify the Loan Officer you spoke with and his/her manager.   Call now toll free 800-333-3004 ext 3305 or email williaml@embracehomeloans.com.  We look forward to helping you get the information you are seeking!  Thanks, Chip Leakas, Embrace Home Loans
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