• Report: #992951

Complaint Review: Emeraldlux

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  • Submitted: Mon, January 07, 2013
  • Updated: Mon, January 07, 2013

  • Reported By: RogMay — Fountain Valley California United States of America
Emeraldlux
505 5th St., San Fernando, CA 91340 San Fernando, California United States of America

Emeraldlux Read the fine print!!! San Fernando, California

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While browsing the internet, I got a pop-up about the Emeraldlux Electronic Cigarette.  $4.95 for a trial offer.  I thought good marketing and took them up on their offer.  The product was marginal.  The cigarettes did not last but a few hours and the product did not stay charged very long.  Well, tucked away in the fine print was that if you did not cancel you would be charged $114.95 for the 5 cartridges and the little charger.  So, I went to call them to see if perhaps I could get a refund and to even offer send send them the charger back.  Their response "No Deal."  When I called, I was on hold for about 15 minutes and got hung up on.  I called back and finally got through.  If you get this pop-up (Emeraldlux) either ignore or, at least, dig deep into the fine print.  Don't get ripped-off!

This report was posted on Ripoff Report on 01/07/2013 05:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Emeraldlux/San-Fernando-California-91340/Emeraldlux-Read-the-fine-print-San-Fernando-California-992951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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