• Report: #54111

Complaint Review: Emerge/Providian Mastercard

  • Submitted: Wed, April 23, 2003
  • Updated: Wed, April 23, 2003

  • Reported By:Divide Colorado
Emerge/Providian Mastercard
PO Box 105667 Atlanta, Georgia U.S.A.

Emerge/Providian Mastercard ripoff business from hell Atlanta Georgia

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Just like everyone else, I was a Providian customer before Emerge became the card issuer. I never had a problem with Providian, but once Emerge took over, the problems began quickly and plentifuly.

Not once since they took over have I received a statement from them, but they did call me as soon as I didn't make a payment! When I asked, "How am I supposed to make a payment if you haven't sent out a statement?" Their response was, "Not our problem!" They've been nothing but rude and inconsiderate on the phone and have yet to answer a single question. Their "Customer Service Representatives" seem to lack the understanding and knowledge necessary to answer the simplest of questions.

To this day, I still receive a letter from them monthly claiming that my account is past due, even though they've cashed the checks. It's unfortunate that they are just able to take over a company and control your credit without your consent. They are the first credit card I intend to pay off this year, without hesitation!

Divide, Colorado

This report was posted on Ripoff Report on 04/23/2003 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/EmergeProvidian-Mastercard/Atlanta-Georgia-30348/EmergeProvidian-Mastercard-ripoff-business-from-hell-Atlanta-Georgia-54111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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