- Report: #497570
Report - Rebuttal - Arbitrate
Complaint Review: Empire Beauty School - Empire Education Group
Empire Beauty School - Empire Education Group16800 E Mississippi Ave Aurora, Colorado United States of America
Empire Beauty School / Empire Education Group Artistic Beauty College Empire Beauty School a.k.a. Artistic Beauty College - Keep your wallet close to you because all they want is your money! BEWARE OF SCAM!!! Don't get stuck like I did!!!!!!! Aurora, Colorado
*General Comment: Empire Beauty School Scam
*Consumer Comment: DoE
*Consumer Comment: go to the media
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I am a former student of Artistic Beauty College a.k.a. Empire Beauty School in Aurora, Colorado. I had an overall A grade average and a good attendance record. I attended 1044 of the 1800 hours required by the state of Colorado to graduate from September 15, 2008 to May 20, 2009. I really wanted a high end, top shelf education, which is why I chose the school over others and which is what I thought I was paying for. Tuition ALONE costs $15,075.
CONTRACT - PAGE 1 Section 1 Students who extend beyond their enrollment agreement term will be charged for each additional credit hour needed to complete the program at the rate of $230. [continued below]....
As I previously mentioned, I wanted a high end education, which is what I thought I was signing up and paying for. I had a blast learning during basics with a wonderful instructor, named Dominique Thompson. I left school every day excited about what I had learned that day. She was courteous enough to give us a syllabus so we would know what to expect and when.
It was a sad day for me when I had to promote from basics to the 360 program, which threw us right out of basics into working on clients. We had a new instructor, one who would NOT give us a syllabus, and from there it had remained nothing other than organized CHAOS at best. We were learning hair color simultaneously while working on the 360 program, which made me feel cheated out of time & knowledge when it came to hair coloring (which is one of my favorites). Fortunately I read a lot on my own time, passed, and earned my hair coloring certification. Being brand new to the salon floor, it was during the 360 program that I realized how shorthanded the school was on products and supplies. The school would run out of perms, hair color, shampoo and conditioner, and artificial acrylic nail supplies. This was a problem when working on our mannequins for grades, one day in May 2009, we had to use paper towels and / or notebook paper when performing mock foils for a GRADE! This day we also were out of shampoo and conditioner so at best all we could do was rinse our mannequins out with water. When servicing clients, I quickly became embarrassed not only when shorthanded on product and supplies, but also when my instructor would be unavailable when needed. This happened on a regular basis. The school has signs posted in many places stating All services are performed under the supervision of licensed instructors. This was not the case, as there were many instances when an instructor had to walk away for one reason or another.
The school has a Dispensary where they keep all or most of their products and supplies. For example: perms, relaxers, hair color, shampoo & conditioner, styling products and the like. Sometimes the school will assign a student to work in there so that other students can come to them and check out what they need. Other times, the Dispensary is locked and only the instructor(s) have a key to it. This is the only place where MSDS sheets are located, and they are not updated. MSDS SHEETS ARE SUPPOSED TO BE KEPT WHERE THEY CAN EASILY BE ACCESSED.
Stephanie Coppage, was hired in February 2009, as the Director of Education. She had a TN Cosmetology license. She was teaching classes at the school without her Colorado cosmetology license. She didnt gain reciprocity for her license until June 5, 2009. Mechelle Capra, the Regional Director, claimed she didnt know until I brought it to her attention and had her cease teaching classes.
The school misplaced my familys 2008 income tax return filing. Ms. Capra stated that Jamesha Russell and Stephanie Coppage looked diligently for it and couldnt locate the documentation, which contained my familys personal information.
Sometime in March 2009, a couple instructors, a few staff members and a NIGHT STUDENT, were celebrating a staff members birthday OUTSIDE OF THE SCHOOL. The student graduated the last week of August 2009. This is FRATERNIZATION.
During the majority of my attendance at the school, I was a day student on the CLIC curriculum. The students who had started before me had been on the Miladys curriculum and didnt have CLIC books unless they wanted to buy them, and they arent cheap! Those students had to depend on their notes in order to pass tests or to get a good grade on an assignment. I found this to be very unfair. The school should have given them books since they changed the curriculum on them. However, the night program was not CLiC certified and still using the Miladys curriculum as late as June 2009 that I am aware of. Not all instructors employed at the Aurora location are CLiC certified.
In the 1044 hours I attended the school I had valid issues and concerns for someone who was paying for a top shelf education. I was extremely disappointed with the staffs attitude towards the quality of education, considering the cost of tuition. The majority of my complaints stemmed from trying to get my moneys worth out of my education. I was going to transfer to the Arvada campus to avoid issues I was having in Aurora. In the less than smooth process of the transfer I realized a lot of the problems stemmed from the Regional Director, Mechelle Capra. I was afraid if I would follow thru with enrollment there I would be risking reprisal for trying to help correct the problems at the Aurora school, because the Arvada school is supervised by Ms. Capra as well. All of the Denver schools are.
In closing, the school is wrongly taking money from students who want a cosmetology education. The school should not be eligible for Title iv funding because the government is wasting good money on poor education. I can assure you that if you were to investigate the school you would find inconsistencies within each students personal records. Also, it was very frustrating walking into the school every morning (after basics) wondering who is going to be your instructor for the day or what would be expected of us. Students should not have to worry about their grades getting lost or their hours not accurately being accounted for. The school was not dispersing the right amount of credits as required by the state of Colorado, therefore, the school desperately needs to be investigated for the sake of government funds, thus for the students sake. Students can only do and say so much because the administration has the final say. Having to deal with a corrupt administration with no integrity or morality makes it nearly impossible to make more than reasonable changes as students. Something needs to be done about this.
Under penalty of perjury I swear the above statements are true and correct to the best of my knowledge,
This report was posted on Ripoff Report on 09/19/2009 10:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Beauty-School-Empire-Education-Group/Aurora-Colorado-80017/Empire-Beauty-School-Empire-Education-Group-Artistic-Beauty-College-Empire-Beauty-School-497570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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