- Report: #1071063
Report - Rebuttal - Arbitrate
Complaint Review: Empire Carpet
Empire CarpetWest Sacramento, California USA
Empire Carpet Carpet peeeling from floor after a year and they want me to pay them to fix their contractors incompetence at the tune of $50 bucks a room! Not happening!!! West Sacramento California
*Author of original report: Empire carpet resolved customer issue
*UPDATE Employee: ET Customer Support
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The commercial insinuate uniformed proffessional installation. Not what I got, instead they were far from uniformed and looking a little shifty. I was a little concerned but looked past this which was a mistake. The carpet started coming loose from the floor about a year after the install and know has expanded to three rooms of loose carpet. Contacting Empire they informed me that it would cost $50 per room and I would have to move the funiture (to fix their own incometent work? Wow!). I am going to pay for someone to do that, but not the same incompetent company that screwed it up to begin with. Do your research unlike me and do not use Empire.
This report was posted on Ripoff Report on 07/29/2013 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Carpet/West-Sacramento-California-95691/Empire-Carpet-Carpet-peeeling-from-floor-after-a-year-and-they-want-me-to-pay-them-to-fix-1071063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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