- Report: #728052
Report - Rebuttal - Arbitrate
Complaint Review: Empire Carpet
Empire Carpetpo box 10475 des monies, Iowa United States of America
Empire Carpet Offer a no interest special for 1 yr, they did not send any statement or address to send pymt during that time, and now after the yr, I'm receiving harrassing calls and they are not willing to extend des monies, Iowa
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Empire Carpet is a scam. I had carpet installed last year @ March 2010. No interest for 1 yr. I've never received a statement from their finance company (Wells Retail Service) nor did I receive any emails about the loan.
I phoned Empire on April 5, 2010 inquiring about a statement and the rep who went by the name "Kalil" stated he would send it out. I never received one. I phoned again in May, no statement was sent.
In Mar of 2011, I've been receiving calls daily to make a payment. I explained to the reps what happened,and I would be willing to pay only if they start the special over because of their negligence. They are not willing to do so.
This is a scam and this is how they make money.
This report was posted on Ripoff Report on 05/11/2011 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Carpet/des-monies-Iowa-50306/Empire-Carpet-Offer-a-no-interest-special-for-1-yr-they-did-not-send-any-statement-or-ad-728052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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