- Report: #1014173
Report - Rebuttal - Arbitrate
Complaint Review: Empire Carpets
Empire Carpets333 Northwest Ave Northlake, Illinois United States of America
Empire Carpets Did Not Keep Their Word On Warranty Northlake, Illinois
*UPDATE Employee: ET Customer Support
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Empire Carpets delivered and installed new carpet(yellow colored) Almost right away, black spots started showing through the carpet. Called Empire and I was quoted paying for the"Best" carpet they had.It was supposed to be stain proof and under warranty.They claimed it was our fault, because we have a dog. In my opinion Empire Carpets is the worst company that I ever had dealings with. I would not recommend them to anyone or ever buy anything from them ever again.
This report was posted on Ripoff Report on 02/14/2013 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Carpets/Northlake-Illinois-60164/Empire-Carpets-Did-Not-Keep-Their-Word-On-Warranty-Northlake-Illinois-1014173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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