• Report: #1032710

Complaint Review: Empire Carpets

  • Submitted: Sat, May 05, 2007
  • Updated: Mon, May 07, 2007

  • Reported By:fountain valley California
Empire Carpets
www.empire today.com Internet U.S.A.

Empire Carpets Quoted $7890 for carpet, dropped to $6400, to 5900, to $4800, ripoff Santa Fe Springs Internet

*UPDATE Employee: Dear Valued Customer

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Salesman quoted 7800, kept dropping to 4800 on same carpet, got better carpet elsewhere for 4290. What a sick and potentially expensive routine.

Robert
fountain valley, California
U.S.A.

This report was posted on Ripoff Report on 05/05/2007 06:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Carpets/internet/Empire-Carpets-Quoted-7890-for-carpet-dropped-to-6400-to-5900-to-4800-ripoff-Santa-1032710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Dear Valued Customer

AUTHOR: Ronald - (U.S.A.)

Thank you for bringing this to our attention. Total customer satisfaction is important to us here at Empire Today. We take customer feedback very seriously and we are always striving to improve the customer's experience. Unfortunately, we were not able to locate any of your information that may link us to your account being.

Please give us the opportunity to correct your issues. You can reach us at 800-583-3000 and ask to speak to one of our agent directly out of the office of the president. Please give us either your telephone number that links to your account or your contract number. Thank you have a great day.
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