• Report: #471753

Complaint Review: Empire Financial - Auto Finance Of KC

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  • Submitted: Mon, July 20, 2009
  • Updated: Mon, July 20, 2009

  • Reported By:Bonner Springs Kansas
Empire Financial - Auto Finance Of KC
83rd And State Ave Kansas City, Kansas U.S.A.

Empire Financial - Auto Finance Of KC Very Grade A consumer being treat like a bum....Never honor their vehicles Kansas City Kansas

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I have bought 3 cars from this company now....Just so you dont ask me why I bought 3, I will tell you.....like others my credit sucks......they came in a gave me a car with no problem. Unfortunetely I didnt have the 1st car just a month and the entire front end goes out just 1 day past the warranty.....After a few choice words were spoken back and forth, I received a car of my choice....I was very pleased with the car and paid it off and was looking to get my 3 rd.....bought an 01 Explorer with 112K miles for right around $11K I know.....I paid WAYYYY too much.....But, aside from that I have had trouble trouble trouble with this car.....every week I am either broke down or buying new parts.....WHILE still paying them $360 a month!! I called the other day and they said I could pay $20 less for the next 3 payments to help ease my nearly $700 shop bill for fixing my car.......They are often rude and like to strong arm me if or when I car asking for a favor.....if I even ask for a few extra days they threaten to take my car! But, I always pay.......in fact never been late nor missed a payment in 3+ yeaRS!!!!! And this is how the good customers and potentially returning customers get treated?

Usedcaraholic
Bonner Springs, Kansas
U.S.A.

This report was posted on Ripoff Report on 07/20/2009 08:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Financial-Auto-Finance-Of-KC/Kansas-City-Kansas-66112/Empire-Financial-Auto-Finance-Of-KC-Very-Grade-A-consumer-being-treat-like-a-bumNeve-471753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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