- Report: #967506
Complaint Review: Empire Flooring or Empire Today
| Empire Flooring or Empire Today Phoenix Arizona
Phoenix, Arizona United States of America |
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Empire Flooring or Empire Today Empire Flooring, Empire Flooring or Empire Today Buyer Beware When Hiring a Flooring Company Phoenix, Arizona
*UPDATE Employee: ET Customer Support
*Author of original report: price match guarantee "I don't think so"
*UPDATE Employee: ET Customer Support
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i had empire flooring representative in my home and three day blinds of arizona at the same time the empire women named robbie was messuring the flooring and bind consultant was messuring the windows for the whole house. the empire women wispered to me get rid of her i will give you a smoking deal on the blinds we do them also.
the blind rep heard her and said i have to leave can you come by my office for a quote and i said no problem. so the rep from empire today gave me her best quote called her boss and said for the blinds rugs and tile this is our best discount and i bet you the women from three day is way over 10K on the blinds when you can have it all for the same.
the next day i got the quote from three day blinds and it was just for the blinds 1100 hundred for wood blinds verses cheep plastic white blinds that she was pushing on me. so i called express flooring to come out to the house same tile and carpet $1900 less then empire. wow what a difference in price and i had gotten what i had wanted and saved three thousand dollars to put towards something else in the home and not ripped off but her con that she was the biggest and best price in the whole united states.
then she said if you want the job cashiers check in full. well buyer beware coz when they ask for it all up front the end results cannot be to good when the consumer gets taken and cant get results once they have your money.
i called her main boss in arizona that represents the company and he said no way my employee would act like that and would you take the job if we meet the price of other companies. well why did you not do that from the start.
i would never recomend this company and i dont care how man states they are in. i will not be ripped off and you should not either. we work to hard to have it taken by a company that got it all wrong.
This report was posted on Ripoff Report on 11/10/2012 04:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Flooring-or-Empire-Today/Phoenix-Arizona-85259/Empire-Flooring-or-Empire-Today-Empire-Flooring-Empire-Flooring-or-Empire-Today-Buyer-Be-967506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
ET Customer Support
AUTHOR: Business Response - (USA)
SUBMITTED: Monday, November 12, 2012
#2 Author of original report
price match guarantee "I don't think so"
AUTHOR: Almost Ripped Off - (United States of America)
SUBMITTED: Monday, November 12, 2012
Plus she took my deposit and deposited it and I did not strike a deal over this work order and to get theses funds back is horrible day after day calling calling time wasted over what a bunch of cons. Buyer beware get multiple bids like I did and u will see..
#3 UPDATE Employee
ET Customer Support
AUTHOR: Business Response - (USA)
SUBMITTED: Monday, November 12, 2012
company, our pricing is all inclusive and covers product costs, installation labor, and any additional requested services. We also offer a price match guarantee. We understand that youve gone with another company, but we would still like to speak to you about your concerns. Please call us at 888-588-2315 x4195 or email customersupport@empiretoday.com. Thank you. Rebekah Clerk, National
Customer Service Manager

