- Report: #940923
Report - Rebuttal - Arbitrate
Complaint Review: Empire Parking Services
Empire Parking ServicesAtlanta, GA 30315 Atlanta, Georgia United States of America
Empire Parking Services My car was booted before 6pm which violated the contract with the owner of lot Atlanta, Georgia
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On that call, I was told that the only way to get the boot removed (besides paying $75) was to speak with the person who signed the service contract. For several more minutes I urged the tech to please acco#12mpany me to the leasing office. He finally relented. It was the person in the leasing office who advised that he could not boot before 6pm.
So I alerted her and him that he had indeed booted me before 6pm. He denied this and said that I had no proof that he had illegally booted me. I told him that he had no proof that he booted me after 6. I asked him what time his friend called. 6:01. At that time, I explained, he had already booted my car and we had already been discussing it so that he must have booted before 6. Again he exclaimed that I had no proof.
I guess he got tired of arguing with me and took the boot off. I thanked him and told him he was doing the right thing. He wouldn't utter a sound to me at this time. As I drove off, I realized that I DID have proof that he had booted me before 6. After arguing with him for several minutes, I made a call to his closed company at 5:55 and that call was logged in my phone. When I found him and brought that to his attention, his response was "Good for you!"
Not only did this person inappropriately boot my car, he was a rude, smug, arrogent, combative jerk! I plan on complaining to the apartment complex (property managers and above), this company, the BBB and anywhere else I can.
This report was posted on Ripoff Report on 09/13/2012 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Parking-Services/Atlanta-Georgia-30315/Empire-Parking-Services-My-car-was-booted-before-6pm-which-violated-the-contract-with-the-940923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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