• Report: #922518

Complaint Review: Empire Relocation of Denver, CO

  • Submitted: Sat, August 04, 2012
  • Updated: Thu, August 09, 2012

  • Reported By: DJsShally — Hampstead North Carolina United States of America
Empire Relocation of Denver, CO
12435 E. 42nd Ave, Suite 50 Denver, Colorado United States of America

Empire Relocation of Denver, Colorado Took My Deposit, No Service, Website & Company Gone Denver, Colorado

*Author of original report: Call from Jason Price Received

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Spoke with Yvette Marshall at Empire Relocation on 4/27/2012 to arrange a move from Parker, CO to Hampstead, NC.  She was very informative and knowledgeable.  After getting several quotes, I ditched the lowest and the highest and went for the middle.  I gave a deposit of $870.20, which was processed on 4/28/2012.

I have always tried to support local mom & pop types of businesses and this is the first time it has been a bad experience.  

As of today 8/4/2012, their website is gone, none of the phone numbers are working and none of the phone numbers used to contact me are returning calls.

I feel utterly embarrassed for letting my family down regarding this move.  I too am willing to participate in any class action suit that may transpire.

This report was posted on Ripoff Report on 08/04/2012 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Relocation-of-Denver-CO/Denver-Colorado-80239/Empire-Relocation-of-Denver-Colorado-Took-My-Deposit-No-Service-Website-Company-Gone-922518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Call from Jason Price Received

AUTHOR: DJsShally - (United States of America)

Got his name and number from the FMCSA (Federal Motor Carrier Safety Administration), a federal agency that overseas the trucking industry.  Placed a call to Jason Price and he responded to me within 12 hours and has promised a refund of my deposit.  He apologized for the misunderstanding.  I will be anxiously awaiting the credit.  He also said that the reason the website is gone is because he is "revamping it."
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