- Report: #1148235
Report - Rebuttal - Arbitrate
Complaint Review: Empire Today Carpet
Empire Today Carpet, Select State/Province USA
Empire Today Carpet Advertised 50% carpet,installation and padding, for 58 yds he quoted me $5,000 so I guess full price is $10,000, Los Angeles area/Baldwin Park, CA 91706 California
*General Comment: I had a similar issue as you did
*UPDATE Employee: ET Customer Support
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Empire Today Carpet came out, I told them ahead of time what I was looking for to save time. He came rushing in here and tryed to fast sell me. He didn't bring what I had asked for. He reluctantly went to his truck and brought me printed, patterened carpet that I asked for, it wasn't what I was looking for and seemed like inferior carpet.
They have an advertisement on TV that offers 50% off, carpet or flooring, 50% off installation and 50% off padding. He measured my house and and he said "Oh I guess you wanted me to just measure for you" I told him I didn't "need" him to measure for me that we could do that ourselves and that he didn't have the product I wanted.
As he was walking out the door, he gave me averbal "price" for the product I didn't want (not estimated) of $5.,000 so I guess the full price would be $10,000, for only 58 square yards of carpet. He also gave me the measured floor plan. I was unhappy with his agressiveness and inferior products.
This report was posted on Ripoff Report on 05/20/2014 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Today-Carpet/Select-StateProvince/Empire-Today-Carpet-Advertised-50-carpetinstallation-and-padding-for-58-yds-he-quoted-1148235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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